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Please include a record count of all tables in your database. To do this:
Log into DVMAX Client as Administrator.
Go to Section -> General Management.
Click on the Utilities tab.
Choose Record Count Report.
Choose Export when prompted.
Save the file as RecordCounts.txt and include it with this submission.
Submit a day's worth of logging that covers a period time that you experienced performance issues.
Logs
- Request and Debug Logs
On the server, click on the Maintenance tab
Under Request and Debug Logs, click the Start Request and Debug Logs button (at the bottom)
- Web Log
Macintosh:
On the Server go to File -> Database Settings -> Web -> Log (Type) -> Select CLF (Common Log Format) from the Log Format drop down -> OK
Note: You must restart DVMAX for this to take effect.
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