Operating Systems: All
Applies to Version: DVMAX 7.5 & 7.6r1
BEFORE proceeding with these steps, please try the steps in our Force the Update of the Local Resources document to see if this resolves your concern.
Windows XP
1. Insure DVMAX is not running.
2. Double click My Computer from the Windows desktop or Click on the Start menu and locate My Computer from there.
3. Double click the C:\ drive or Local Disk.
4. Locate the Documents and Settings folder and open it.
5. Locate the User that corresponds to the current user name and open it. (Administrator, Reception etc)
6. Locate the Application Data folder and open it. NOTE: If this folder is not visible see the steps below.
a) Click the Tools menu and select Folder Options.
b) Click the View tab.
c) Locate "Show hidden files and folders".
d) Select this item and choose OK, The Application Data folder should now be visible
7. Locate the 4D folder and delete it.
Typical Path:
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