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*Note: If you are using DVMAX Research v1.2.x, please contact your DVMAX Research representative. This upgrade must be done by DVMAX Research technical support.

If you have questions during the upgrade process, the best way to reach DVMAX Research support is by email - DVMAXRHelp@idexx.com.

Before you start 

Make sure you have the DVMAX Administrator password and the current installer. (Contact your DVMAX Representative to obtain a link to download the installer).

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