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titleMake a Backup

(warning) IMPORTANT: There is no way to undo a price increase. A backup should always be performed before doing a mass price increase. To perform a manual backup:

DVMAX Server/Client

IMPORTANT – Staff will not be able to use the DVMAX Client application while the backup is running. Backup times will vary depending on the size of your datafile.

These steps are to be performed on the DVMAX Server workstation and assumes that a daily backup has been previously configured to a specified location.

  1. From the DVMAX Server application, choose Backup from the File pull-down
  2. When the backup window opens, make note of the location to which the backup will be saved, and click the Backup button
  3. The backup is complete after the Backup in Progress window has closed


DVMAX Single User

IMPORTANT – There is no backup option available for users running DVMAX Single User. If you are using Single User you will need to make a copy of your datafile and place it in an alternate location.

  1. Quit the DVMAX Single User application
  2. Locate your DVMAXDataBaseFiles folder
  3. Take a copy of the DVMAXDataFolder
  4. Place a copy of this folder in an alternative location, ideally an off-site location.

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    • Increase Service Price – this will increase the flat fee price set in the bill item screen
      • If a physical exam was priced at $50 and 3% was entered in the Increase by: field, the service price would increase by 3% and the new exam fee would become $51.50.
    • Increase Markup % - this will increase the % markup amount for items that have a linked inventory item.
      • If a medication currently has a 150% markup, and you choose Increase Markup % and enter 3%, the new percent markup for the item will be 153%.
    • Check off Include -100% if you would like to include a percent markup for items linked to inventory on which the price to the client is not currently being calculated via % markup.
      • If a medication currently has a -100% markup that means the item is linked to inventory but the clinic cost is not a factor when determining price to the client; the client is charged using a service price instead. If Include -100% items is checked, the amount entered in the Increase by: field will be added to the -100%. **Note: The amount of the percent increase will need to be greater than 100% in order for these items to have a markup applied to them.
      • This option is most often used when changing pricing structure of bill items to start charging a percent markup where one was not used previously.
    • Price Rounding Settings - NOTE: These settings should only be used when increasing a service price.
      • Rounds Net Price to nearest: enter an amount in this field will round the total price to that nearest value. For example: if you enter a value of $0.25 and the net price is $10.21, DVMAX will round the net price for the customer to $10.25.


Price Increase to the Clinic

            This section outlines how to enter a new cost to the clinic for items which are charged to the client using a percent markup. This is most commonly used when there are reference lab price increases for clinics. Clinics that have their billing configured to charge clients a percent markup based on the clinic cost can follow these instructions to enter the new cost to the clinic.

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