...
Connectivity requirements
NOTE: We have removed information about port forwarding from our setup documentation. It is not a secure method of transmitting data. We strongly encourage all MPA hospitals to use a VPN connection. If you are unsure if you are using a VPN, your local IT technician will be able to provide this information and help configure securely, if necessary.
All locations must have routable IP's (between all locations.)
We recommend that users connect sites using high-speed methods (DSL, Cable, FiOS). When using these methods, we strongly recommend using a VPN for maximum security, but fixed IP's are also an option. If you choose to not use a VPN or Fixed IPs, dynamic DNS is an acceptable alternative. Connectivity between sites must be handled by a device which is separate from the DVMax DVMAX application server (hardware router, or router appliance/server) .
If your connectivity requires a VPN and you must use a hardware accelerated VPN. We ; we will not support DVMAX MPA on a software VPN.
You can combine these methods if needed, but please consult with us on your specific requirements before planning purchases, etc.
If you are using a VPN, no port forwarding is necessary. Otherwise, with fixed IPs/Dynamic DNS, all sites must have TCP ports *7070, 7500, 7501 and 19812-19822 open and these ports should always be forwarded to the server machine & all sites must be able to be 'pinged' from each other and from outside. The ping should also be forwarded to the server machine (this will be used to test functional connectivity as a starting point.) The connectivity and servers must be in place 1 , and connectivity tested, one full week before installation and training begins. This means that the following things must be in place at that time:
*The Web Server HTTPs port needs to be open forwarded. This is typically port 7070. If your Web Server HTTPs port is not 7070, then that port will need to be open and forwarded as well.
1. Servers installed and configured.
2. DVMAX Server software installed and running with a demo datafile.
3. Connectivity in place and working.
4. Designated ports open and forwarded on routers.
5. IP addresses or domain addresses known and sent to DVMAX Training Manager for
testing. Technician
If there are any questions in regard to these requirements, please contact DVMAX Tech Support at 1-800-950-5455