Page Comparison

This document was created to assist with troubleshooting Freezing and/or Crashing DVMAX Server applications only when the datafile has been verified under MSC and is clean.

**The Information Component Logging tool is running by default in 8.8 and above.  

Step 1: Use the most recent 4D Info Report Components

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• Windows:
  • C:\DVMaxDatabaseFiles\DVmaxDataFileFolder\Folder_Reports
    • Or whatever Drive Letter the data file is located on
  • C:\Program Files (x86)\DVMAXPractice\DVMAXServer64Folder\Server Database\Folder_Reports
  • DVMAX v8.8 or higher - C:\DVMAXPractice
• Macintosh:
  • Right click on the Server application and choose Show Package Contents
    • Contents::Server Database::Folder_Reports
  • Go> Documents> DVMAXDatabaseFiles> DVMAXDataFileFolder

The logging will add another text file every 5 minutes until the Server application is terminated, or the Stored Procedure is aborted.

Step 4: Clinic Tracking and Obtaining Data

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