Generating a List of Top-Spending Clients (DVMAX version 7)
Determining which of your clients have spent the most over the course of the year involves performing a search and printing the results of that search.
Important Note:
Generate a list of top-spending clients before updating the Spent YTD Field. For more information, see the Updating the Spent YTD Field section of this chapter.
Determine a Spending Threshold
You need to decide on a spending threshold before performing a search for your top-spending clients. Simply put, the spending threshold is the minimum dollar amount a client must have spent at your clinic over the past year in order to be included as a top-spending client. For example, if you would like to see all clients who spent more than $1500 at your clinic over the last year, then $1500 is your spending threshold.
Generating the List of Top-Spending Clients
- To generate a list of the year’s top-spending clients:
- On DVMAX Client, click on the Section menu and choose Clients and Patients. The Find window appears.
- Search for Clients by General.
- Click the Search button. The Query Editor window appears.
- In the Available Fields list to the left of the screen, click the down arrow until you see Client ID.
- Click the plus sign or arrow beside Client ID once. This will expand the list under Client ID.
- Locate Spent YTD in the list under Client ID. Click Spent YTD once.
- In the Comparisons list to the right of the screen, click is greater than or equal to once.
- Type your dollar threshold in the Value box. Do not type the dollar sign ($).
- Click the Query button in the lower right hand corner of the Query Editor screen.
- The time required to perform this search is dependent on the speed of your computer and the number of clients and invoices in DVMAX.
Printing the List of Top-Spending Clients
To print your list of top clients:
- While viewing the client list, go to the File menu and choose Print...; The Printing Clients window appears
- Choose Custom from the Report List and click Print. The Quick Report window will appear.
- In the Quick Report Window, Make sure “related tables” is selected.
- Double click on “Full Name”
- Click Dynamic Client, double click on “[Dynamic_Client]Spent YTD
- Drag [Dynamic_Client]Spent_YTD from the “Related Tables” box over into the “Sort Order” box
- Click the 'up arrow' once, which makes it look like a 'down arrow'. This will sort the list by Descending (biggest spender first.)
- Go to the File menu and choose “Generate”
- This will print the list of clients who have spent more than the amount specified in your previous search, and will be sorted by the greatest to least.