Applies to: DVMAX 8.5
If you get an alert stating 'Active4D has exceeded it's time limit' when you try to access a custom report, it is because the license being used for it is not being detected correctly. In future versions of DVMAX, we will correct this automatically, but in the meantime you can follow the below steps to permanently correct it on your own system.
To finalize the fix, you will need to relaunch the DVMAX Server application at your convenience. You do NOT need to restart the entire computer. Wait a minute before relaunching the DVMAX Server application, to give the app time to close the web ports before reopening.
Toss Browser Cache
If you are still receiving the error message after following these steps, toss the cache for your web browser.
http://www.techradar.com/us/how-to/computing/how-to-clear-cache-1298796 *NOTE: this is not a document created by DVMAX and steps may vary based on different versions of the web browser.