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Listed below are commonly used remote control solutions used for accessing server and/or workstations of DVMAX Users. These applications would allow a user to access a workstation located at the clinic to use DVMAX Client on that workstation. DVMAX Tech Support is not able to offer any suggestions, feedback, or help with setup or troubleshooting with these ancillary applications. Please consult with an IT technician for additional information.

Type	Platform-Host	Platform-Client	Fee	Configuration
Windows Remote Desktop	Windows	Windows/Macintosh	Free	Standard Port = 3389. Terminal Servers, Workstation/Server controlling.
Apple Remote Desktop	Macintosh	Macintosh	Cost
www.gotomypc.com	Windows	Windows/Macintosh	Free	No ports, login via website. Login requires email/password/access code.
www.logmein.com	Windows/Macintosh	Windows/Macintosh	Cost	No ports, login via website. Login requires email/password/access code.
VNC	Windows/Macintosh	Windows/Macintosh	Free or Costs	Standard Port = 5900

How does Remote Access Differ from the DVMAX Remote Processing Feature?

Remote Access

Requires Internet access
Uses one of the clinic's DVMAX licenses and workstations
Live view of the data
Management items (inventory management, patient codes, system constants, and general management) can be edited

Remote Processing

Does not require Internet access
Allows staff to take a copy of their data in the field
Is not a live view of the data
Requires a sync of the data
Management items (inventory management, patient codes, system constants, and general management) should not edited
Requires additional DVMAX licensing and configuration