To prepare for your upgrade to the latest version of DVMAX, determine your current version and follow the steps outlined below. Your current version can be find by choosing About DVMAX from the DVMAX or help pull-down menu in DVMAX.

DVMAX v6.0 or below

DVMAX v7.0.x to v7.0.12.r3

  1. Update your DVMAX to the last legacy version first. 
    1. If you're on version 7.0.10 or lower: 
    2. If you're currently on version 7.0.11 - 7.0.12r3:    
  2. Complete the Upgrade Questionnaire and return it to:  
  3. Our upgrades department will review the questionnaire and contact you to discuss hardware changes that need to be made to meet new system requirements, or to schedule the upgrade.
     


DVMAX v7.0.12r4 to v7.0.12r6

DVMAX v7.5 to 7.5.2

DVMAX v7.6 to v7.6r2
Sites are able to upgrade to v8.0 on their own. Instructions for the upgrade can be found.

If you are using Remote Processing or MPA, please call Tech Support (800-950-5455) to discuss specific instructions on doing this upgrade.