Applies To: DVMAX v8.8
Be sure to also review our Certification Matrix for DVMAX Practice Product Line document for information on functionality of DVMAX with various Operating Systems
Please be aware that Microsoft support for Windows 7 ended in January 2020. We strongly recommend upgrading or replacing your Windows 7 workstations - The Top 5 Risks of Using Outdated Hardware
Please keep in mind that these requirements are for successful operation of DVMAX and does not take into consideration other applications that may be utilizing your server resources.
1-6 WS | 7-15 WS | 15-40 WS | 40+ WS | |
Processor | Intel i5, 4 Core | Intel i7, 6+ Core | Intel i7 8+ Core | Intel i7 Dual 12 cores |
Ram | 8 GB | 16-32 GB | 32-64 GB | 64-128 GB |
Hard Drive | 7200 RPM with Raid (1 or 10) | SSD and Raid (1 or 10) | SSD and Raid 10 | SSD and Raid 10 (PCIe) |
Battery Backup | Uninterrupted Power Supply | Uninterrupted Power Supply | Uninterrupted Power Supply | Uninterrupted Power Supply |
Backup | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R |
Network | 100/1000 Ethernet Card Wired Internal Static IP address | 100/1000 Ethernet Card Wired Internal Static IP address | 1000 Ethernet Card Wired Internal Static IP address | 1000 Ethernet Card Wired Internal Static IP address |
Operating System Windows | Windows Server 2016, 2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, 2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, 2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, 2019, 2022 or 64-bit Windows 10 - No SBS VM preferred NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. |
Operating System Macintosh | Macintosh OS 10.12 - Macintosh OS 12 (Monterey) | Macintosh Operating System Not Recommended | Macintosh Operating System Not Recommended | Macintosh Operating System Not Recommended |
Display | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. |
Optical Drive | CD / DVD or DVD RW | CD / DVD or DVD RW | CD / DVD or DVD RW | CD / DVD or DVD RW |
Please note: Not all new computers will meet server system requirements "out of the box". Some may require additional configuration prior to purchase. If you have questions about choosing hardware, please consult your IT group or feel free to reach out to DVMAXUpgrades@idexx.com.
While DVMAX will perform an automatic nightly backup, saved locally on your server, we also strongly urge you to invest in an offsite backup solution. IDEXX offers a Data Backup and Recovery service, which we can configure and maintain for you, or your IT technician can suggest other solutions. If you're interested in learning about IDEXX Data Backup and Recovery, please reach out to DVMAX Sales at 800-877-9221 ext 1.
Requirements | |
Processor | Intel i3 Processor or Higher |
Ram | 6+ GB (8+GB preferred for best performance) |
Hard Drive | 40+ GB / 7200 RPM or Higher (Windows) 40+ GB / 5400 RPM or Higher (Macintosh) 2 GB of free space is necessary for installation |
Network | 1 Active Network Connection @ 100/1000 Wired |
Operating System | Windows 10 64-bit Mac OS 10.12 - OS15 (Monterey) |
Display | 17 or 19 inch Display @ 1024 x 768 |
Web Browsers | Firefox v22 or higher, Chrome v23 or higher, Safari 5.1.9 or higher, or IE 10 or higher |
*Microsoft no longer supports Windows XP (effective April 8th 2014) or Windows 7 (effective January 2020).
**When choosing a Windows operating system, we recommend reviewing the Windows Lifecycle document regarding their support of different Operating Systems - https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
NOTE: Terminal Servers can be used for multiple client connections, but please consult with Tech Support before purchasing to discuss what your connection load will be. The Terminal Services operating system running the workstations must be Windows 2016 or higher.
We do not support using the DVMAX Server computer as a workstation running DVMAX Client.
*NOTE: The SmartFlow integration will not work with DVMAX Single User.
Requirements | |
Processor | Intel i5 Processor or Higher |
Ram | 8+GB |
Hard Drive | 250+ GB, 7200 RPM - Suggested SSD |
Network | 100/1000 |
Operating System | 64-bit Windows 10 or Macintosh OS 10.12- OS15 (Monterey) |
Display | 17 or 19 inch Display @ 1024 x 768 |
Web Browsers | Firefox v52, Chrome v57, Safari 5.1.9, or IE 10 |
The DVMAX Scheduler relies on your workstation's web browser to function. It is necessary to use one of the browsers listed above, and in addition you can install a browser specifically for DVMAX while using your default web browser for navigating the internet.
Your date format must be in mm/dd/yy format and be consistent across all computers that access DVMAX in any shape or form. This includes the Server, workstations, and any external integrations (lab equipment, etc.) that talk to DVMAX.
Selecting a directly network capable PostScript printer will assure the greatest compatibility with the DVMAX system in a networked setting.
Because printers are constantly updated and outdated, it is impossible for us to list specific models. Instead, we can suggest specific components of a printer that are necessary and/or desirable.
NOTE: Multifunction printers prove to be unreliable as a primary printer for businesses. While these printers may be acceptable in some circumstances, we cannot support multifunction (scan/fax/print combo) network printers as your PRIMARY printer.
DVMAX 8.0 and higher now supports driver based label printers.
Windows and Macintosh
The DYMO 450 Turbo and DYMO 550 are currently the only printers we have fully tested and approved for use with DVMAX. This printer connects directly to your computer with the included USB cable. No additional adapters are needed.
The DYMO 550 model will require you to purchase DYMO labels size 2 1/8” x 2 ¾”, SKU: 30324. This model printer has an NFC chip and will not read third party manufacture labels.
The DYMO 4XL is another DYMO model used by a handful of our clinics. While we have not tested internally, these clinics have had success using this printer and it currently does not require DYMO branded labels.
DVMAX v8.0 and higher will still support The DYMO SE300 or the SE450. If using one of these two printers, and connecting to the workstation with the serial cable, be sure to review the Lab & Label Printer Adapters subject below for an explanation on what to use for connecting these printers to your system.
While some workstations have a built in RS-232 serial port, a Keyspan USB-serial adapter must be used when using a serial connection to connect any Lab Machine** or the Dymo SE300 or SE450 Printer to a workstation. We only support the Keyspan/Tripplite brand on any serial connections DVMAX works with (even those with existing serial ports.) The Keyspan USA-19HS (http://www.tripplite.com/en/products/model.cfm?txtModelID=3914) adapter is used for all new installations.
Please discuss your lab instrument connections with the instrument vendor and your DVMAX trainer or account manager in advance of any new installation.
**DVMAX 8.0 now has bi-directional support with the IDEXX VetLab Station. If the IVLS has Smart Service active, no serial connections are necessary; it can be connected over the network. Contact DVMAX Tech Support for more information.
It is suggested for ease of use that the scanner has a “One button” scan functionality. Since models are constantly phased out and replaced by new ones, we cannot easily recommend a specific model, but we can recommend some general features:
The following items are required for use with barcode scanners:
Please note that while many different brands of barcode scanners may work. The two scanners sold by IDEXX have been tested and work with DVMAX. These can be purchased through IDEXX by calling 1-888-224-4408.
The DVMAX Server computer and monitor, and network switches and routers should be connected to a battery backup. In the event of a power failure, a battery backup will allow someone at the practice to ensure the DVMAX Server application can be shut down properly, which will help prevent data damage. We recommend choosing a battery backup device that will monitor available power, and has the ability to shut down the operating system when running low on power. IDEXX sells a battery backup option that can be purchased through IDEXX by calling 1-888-224-4408..
• Epson TM-T20 Ethernet (must be Ethernet model) - Network printer (allows receipts to be printed from multiple CCP terminals through the network) Printer footprint: 6" x 8"
Paper: Thermal Roll Paper, 7/16” core. Purchased separately.
Cat5/Ethernet cable is required. Purchased separately.
Note: Printer footprint: 6" x 8", and requires an available ethernet port in close proximity to it's location.
**Printer must be plugged in directly to the network via an Ethernet port, not an individual workstation