End of Day Reporting with Integrated Credit Card Processing

Owned by Amy Blanchard
Last updated: Mar 06, 2018
2 min read

Applies to: DVMAX v7.6 and higher

Purpose: Integrated credit card processing was introduced in DVMAX v7.6. The Transaction Summary Report, which is printed to process "End of Day", will be slightly different when using integrated credit card processing. This document discusses printing the end of day report and the changes you will see.


Printing Transaction Summary Report 

The transaction summary report is commonly referred to as the clinic's end of day report

  1. From the Section pull-down, choose General Management -OR- From the Command Palette, click Reports
  2. Double-click on the Transaction Summary Report
  3. Enter date range for the summary *If you have confirmed the report printed correctly in step 11, the start date will be the date and time the report was last printed. The end date will be the current date and time. This means the report will include all transactions that have been entered into DVMAX since the last time the report was printed.
  4. Leave Use date processed, not Transaction Date unchecked
  5. Report Type - choose End of Day Report
  6. Output Options - choose "Smart" summary
  7. Click OK
  8. Click OK to the alert about transactions. You are receiving this alert because you left the box unchecked in step 4
  9. IMPORTANT - Do not confirm the alert message that reads - "If the report has printed correctly, do you want to update to be ready for tomorrow's report?" until you have reviewed the printed report.
  10. Review the printed report.
    1. *Prior to using Integrated Credit Card Processing, credit card transactions were divided into different headings for each card type. With integrated credit card processing, all credit card transactions are under the heading Payments and Refunds - Credit Card with one credit card total. They payment type is listed on the individual line for the charge or refund. 
    2. Payments will be listed in parenthesis. Refunds will be listed without parenthesis. 
  11. If all totals are correct and no changes need to be made to the report, click Yes to update the report to be ready for printing tomorrow's report (step 3)

Printing XCharge/EOD Comparison Report

This comparison report will show the total amount that both XCharge (Open Edge) and DVMAX are reporting for Credit Card Sales and Returns, and Debit Card Sales and Returns.

  1. From the Section pull-down, choose General Management
  2. Click on the Financials tab
  3. Choose XCharge/DVMAX EOD Comparison
  4. Click OK
  5. Review printed report. Totals should be the same in both XCharge and DVMAX columns. 
    1. If the totals in the two columns are not equal, you will need to compare the credit card transactions on the Transaction Summary Report and the transactions listed in your Open Edge portal.


"Batching" Transactions

Open Edge will automatically batch transactions each day. The clinic should confirm the time that this is performed. This time can be adjusted by Open Edge. 


(info) Review our Handling Client Finances Corrections and Understanding Transaction Types document for instructions on how to adjust financial transactions when using the integrated credit card processing feature.