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Operating Systems: All
Applies to Versions: 7.0.11 and later
The purpose of this article is to provide basic instructions on the creation and maintenance of new users with the use of the "Set Passwords & Users" module within DVMAX's General Management Utilities. We have also included some examples of common usages for specific user groups. At the end of this article, you can find a list of user groups found in the module and a brief purpose for each.
NOTE - This function should ONLY be used by the DVMAX Administrator of your practice.
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We understand that hospitals have security permissions in place for a reason, and in an effort to protect the financial integrity of your hospital, DVMAX technical support representatives are unable to bypass your security settings by logging in as our support admin user to adjust transactions caused by user error. If you would like users at your hospital to receive support assistance in editing financial transactions, you must create a user that has permission to Edit and Void Transactions for the caller to use. This user name can be password protected so that only certain individuals have access to this role, but it is advised that someone at the hospital has the password for this user account during business hours. If the caller does not have access to a user name with this role, the DVMAX support representative will not be able to assist. |
From the Section menu, select General Management. The Management Functions dialog opens.
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