Applies To: DVMAX v8.8
Be sure to also review our Certification Matrix for DVMAX Practice Product Line document for information on functionality of DVMAX with various Operating Systems
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We do not support using the DVMAX Server computer as a workstation running DVMAX Client.
DVMAX Anywhere 2.0 (DVMAX v8.8)
NOTE: The following requirements are for DVMAX Anywhere, NOT DVMAX Client
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**DVMAX Anywhere will open in Chrome by default. To open in Safari, you must copy the address and paste in a different browser. We do not support Internet Explorer (IE) for DVMAX Anywhere.
Other tablets may work with DVMAX Anywhere, but we cannot guarantee performance. For the best experience, we recommend you stick to the tablets we've tested, and meet our RAM requirements.
Single User / Remote Laptop Requirements
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Requirements | |
Processor | Intel i5 Processor or Higher |
Ram | 6+GB |
Hard Drive | 250+ GB, 7200 RPM - Suggested SSD |
Network | 100/1000 |
Operating System | 64-bit Windows 10 or Macintosh OS 10.12-10.14 *NOTE: macOS Catalina and Big Sur are not supported |
Display | 17 or 19 inch Display @ 1024 x 768 |
Web Browsers | Firefox v52, Chrome v57, Safari 5.1.9, or IE 10 |
The DVMAX Scheduler relies on your workstation's web browser to function. It is necessary to use one of the browsers listed above, and in addition you can install a browser specifically for DVMAX while using your default web browser for navigating the internet.
Date Format
Your date format must be in mm/dd/yy format and be consistent across all computers that access DVMAX in any shape or form. This includes the Server, workstations, and any external integrations (lab equipment, etc.) that talk to DVMAX.
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- We recommend either HP or Brother printers.
- An Ethernet/network ready printer.
- Ability to use PostScript printing drivers.
- Capability of providing 30 PPM or higher (ppm = pages per minute, higher the better)
- If you plan on printing reminder cards, verify the printer can hold card stock paper in it’s tray
Multifunction NOTE: Multifunction printers prove to be unreliable as a primary printer for businesses. While these printers may be acceptable in some circumstances, we do not suggest purchasing a cannot support multifunction (scan/fax/print combo) network printers as the your PRIMARY network printer.
Supported Label Printers
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The DYMO 450 Turbo is currently the only printer we have fully tested and approved for use with DVMAX. This printer connects directly to your computer with the included USB cable. No additional adapters are needed. This printer can be purchased through IDEXX by calling 1-888-224-4408.
DVMAX v8.0 and higher will still support The DYMO SE300 or the SE450. If using one of these two printers, and connecting to the workstation with the serial cable, be sure to review the Lab & Label Printer Adapters subject below for an explanation on what to use for connecting these printers to your system.
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Zebra ZD410 has now been tested and approved for hospitals using only Windows workstations. This printer can be ordered from IDEXX at 1-888-224-4408.
DVMAX Anywhere 2.0 (DVMAX v8.8)
NOTE: The following requirements are for DVMAX Anywhere, NOT DVMAX Client
Type | Support Models |
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Browsers | Chrome and Safari** |
iOS | iPad iOS 10 or higher on 9.7 inch screen |
Android | Android 6.0 or higher on 9.7 inch screen We do not support the Amazon Fire OS |
Windows Tablets | Dell Venue Pro 11+, Surface Pro |
Macintosh OS | any Desktop that meets Workstation Requirements (see above) |
Windows OS | any Desktop that meets Workstation Requirements (see above) |
**DVMAX Anywhere will open in Chrome by default. To open in Safari, you must copy the address and paste in a different browser. We do not support Internet Explorer (IE) for DVMAX Anywhere.
Other tablets may work with DVMAX Anywhere, but we cannot guarantee performance. For the best experience, we recommend you stick to the tablets we've tested, and meet our RAM requirements.
Lab Machine and Label Printer Adapters
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