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Applies to: DVMAX 8.5

...

  1. Go to the computer that has DVMAX Server on it.
  2. Navigate to the Licenses folder in the DVMAX Server application
    1. Windows
      1. Navigate to C:\Program Files (x86)\DVMAXPractice\DVMAXServerFolder\Licenses\com.aparajita\Active4D\
      2. Delete the Active4D.OEM-DVMAX.key
    2. Macintosh
      1. Navigate to Applications, then open the DVMAXPractice folder.
      2. Right click the Server Application and click Show Package Contents
      3. Open Contents, then Licenses, then open the com.aparajita folder, then Active4D folder.
      4. Delete the Active4D.OEM-DVMAX.key

...

To finalize the fix, you will need to relaunch the DVMAX Server application at your convenience. You do NOT need to restart the entire computer. Wait a minute before relaunching the DVMAX Server application, to give the app time to close the web ports before reopening.

 

Toss Browser Cache

If you are still receiving the error message after following these steps, toss the cache for your web browser.

http://www.techradar.com/us/how-to/computing/how-to-clear-cache-1298796  *NOTE: this is not a document created by DVMAX and steps may vary based on different versions of the web browser.