Applies to Versions: DVMAX 7.5 and up
Operating Systems: Windows Only
If you find that DVMAX is either attempting to print 2 copies of statements, or displaying an Error 41 or Error 43 when printing statements, you may need to update your print driver on the computer.
Step 1: Download PDFCreator Version 1.7.3
Get the installer here:
Step 2: Install PDFCreator on any computer that may run Statements
Download and install PDF Creator. For full instructions: https://dvmaxkb.atlassian.net/wiki/display/DP/Installing+PDF+Creator+1.7.3
DVMAX should now be able to generate statements, and correctly save a PDF copy to each clients record going forward.