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For information on configuring the integration, please refer to our IDEXX Web PACS Configuration for Ordering document.

Ordering From the Patient History

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• In the Patient History, there is a WebPACS icon on the left hand side of the screen. This icon may be appear red /and gray or all gray. The color of the icon does not determine availability of images to view.
  • This icon will be red and gray if there have been images ordered from DVMAX.
  • This icon will be completely gray if ordering has not been done through DVMAX. This does not mean that images do not exist for this patient. 
• Click on the WebPACS icon 
• The first time you are accessing VetConnect PLUS for viewing images from this workstation, you will be prompted to enter the VetConnect PLUS user credentials associated with the IDEXX Web PACS account. 
  •  Tip: Check off the Remember Me box to save your credentials for 30 days.
  •  The setting to ask for VetConnect PLUS credentials every 30 days is a VetConnect PLUS setting that cannot be changed. The 30-day countdown is workstation specific.
• After logging in, the most recent radiographs for the patient will be displayed.

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