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Operating Systems: All
Applies to Version: DVMAX 7.6r2 and Up



Panel

(lightbulb) BEFORE proceeding with these steps, please try the steps in our Force the Update of the Local Resources document to see if this resolves your concern. 


Windows XP 

1. Ensure DVMAX is not running on the workstation you want to toss cache on.  
2. Double click My Computer from the Windows desktop or Click on the Start menu and locate My Computer from there.
3. Double click the C:\ drive or Local Disk.  
4. Locate the Documents and Settings folder and open it.  
5. Locate the User that corresponds to the current user name and open it. (Administrator, Reception etc)  
6. Locate the Application Data folder and open it.  NOTE: If this folder is not visible see the steps below.  
 
a) Click the Tools menu and select Folder Options.  
b) Click the View tab.  
c) Locate "Show hidden files and folders".  
d) Select this item and choose OK, The Application Data folder should now be visible  
 
7. Locate the 4D folder and delete it. (You may or may not have this folder)
8. Locate the DVMAX or DVMAXClient folder and delete it
 
Typical Path:

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