Applies To: DVMAX v8.8
Be sure to also review our Certification Matrix for DVMAX Practice Product Line document for information on functionality of DVMAX with various Operating Systems
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Please keep in mind that these requirements are for successful operation of DVMAX and does not take into consideration other applications that may be utilizing your server resources.
| 1-6 WS | 7-15 WS | 15-40 WS | 40+ WS | |
| Processor | Intel i5, 4 Core | Intel i7, 6+ Core | Intel i7 8+ Core | Intel i7 Dual 12 cores |
| Ram | 8 GB | 16-32 GB | 32-64 GB | 64-128 GB |
| Hard Drive | 7200 RPM with Raid (1 or 10) | SSD and Raid (1 or 10) | SSD and Raid 10 | SSD and Raid 10 (PCIe) |
| Battery Backup | Uninterrupted Power Supply | Uninterrupted Power Supply | Uninterrupted Power Supply | Uninterrupted Power Supply |
| Backup | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R | External 3rd Party Backup DVMAX DB&R |
| Network | 100/1000 Ethernet Card Wired Internal Static IP address | 100/1000 Ethernet Card Wired Internal Static IP address | 1000 Ethernet Card Wired Internal Static IP address | 1000 Ethernet Card Wired Internal Static IP address |
| Operating System Windows | Windows Server 2016, |
2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, |
2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, |
2019, 2022 or 64-bit Windows 10 - No SBS NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | Windows Server 2016, |
2019, 2022 or 64-bit Windows 10 - No SBS VM preferred NOTE: Windows support for Windows 7, Windows Server 2008 and 2008 R2 ended on January 14, 2020. | |
| Operating System Macintosh | Macintosh OS 10.12 - |
Macintosh OS 12 (Monterey) | Macintosh Operating System Not Recommended | Macintosh Operating System Not Recommended | Macintosh Operating System Not Recommended | |
| Display | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. | 17 inch Display / 1024 x 768 Res. |
| Optical Drive | CD / DVD or DVD RW | CD / DVD or DVD RW | CD / DVD or DVD RW | CD / DVD or DVD RW |
Please note: Not all new computers will meet server system requirements "out of the box". Some may require additional configuration prior to purchase. If you have questions about choosing hardware, please consult your IT group or feel free to reach out to DVMAXUpgrades@idexx.com.
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| Requirements | |
| Processor | Intel i3 Processor or Higher |
| Ram4 | GB6+ GB (8+GB preferred for best performance) |
| Hard Drive | 40+ GB / 7200 RPM or Higher (Windows) 40+ GB / 5400 RPM or Higher (Macintosh) 2 GB of free space is necessary for installation |
| Network | 1 Active Network Connection @ 100/1000 Wired |
| Operating System | Windows 10 64-bit Mac OS 10.12 - 10.15NOTE: macOS Big Sur is not supportedOS15 (Monterey) |
| Display | 17 or 19 inch Display @ 1024 x 768 |
| Web Browsers | Firefox v22 or higher, Chrome v23 or higher, Safari 5.1.9 or higher, or IE 10 or higher |
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*NOTE: The SmartFlow integration will not work with DVMAX Single User. *NOTE: The Signature Capture feature with DVMAX Anywhere will not with DVMAX Single User
| Requirements | |
| Processor | Intel i5 Processor or Higher |
| Ram | 68+GBGB |
| Hard Drive | 250+ GB, 7200 RPM - Suggested SSD |
| Network | 100/1000 |
| Operating System | 64-bit Windows 10 or Macintosh OS 10.12- 10.14*NOTE: macOS Catalina and Big Sur are not supportedOS15 (Monterey) |
| Display | 17 or 19 inch Display @ 1024 x 768 |
| Web Browsers | Firefox v52, Chrome v57, Safari 5.1.9, or IE 10 |
The DVMAX Scheduler relies on your workstation's web browser to function. It is necessary to use one of the browsers listed above, and in addition you can install a browser specifically for DVMAX while using your default web browser for navigating the internet.
Date Format
Your date format must be in mm/dd/yy format and be consistent across all computers that access DVMAX in any shape or form. This includes the Server, workstations, and any external integrations (lab equipment, etc.) that talk to DVMAX.
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Windows and Macintosh
The DYMO 450 Turbo is currently Turbo and DYMO 550 are currently the only printer printers we have fully tested and approved for use with DVMAX. This printer connects directly to your computer with the included USB cable. No additional adapters are needed.
The DYMO 550 model will require you to purchase DYMO labels size 2 1/8” x 2 ¾”, SKU: 30324. This printer can be purchased through IDEXX by calling 1-888-224-4408.model printer has an NFC chip and will not read third party manufacture labels.
The DYMO 4XL is another DYMO model used by a handful of our clinics. While we have not tested internally, these clinics have had success using this printer and it currently does not require DYMO branded labels.
DVMAX v8.0 and higher will still support The DYMO SE300 or the SE450. If using one of these two printers, and connecting to the workstation with the serial cable, be sure to review the Lab & Label Printer Adapters subject below for an explanation on what to use for connecting these printers to your system.
Windows ONLY
Zebra ZD410 has now been tested and approved for hospitals using only Windows workstations. This printer can be ordered from IDEXX at 1-888-224-4408.
DVMAX Anywhere 2.0 (DVMAX v8.8)
NOTE: The following requirements are for DVMAX Anywhere, NOT DVMAX Client
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**DVMAX Anywhere will open in Chrome by default. To open in Safari, you must copy the address and paste in a different browser. We do not support Internet Explorer (IE) for DVMAX Anywhere.
Other tablets may work with DVMAX Anywhere, but we cannot guarantee performance. For the best experience, we recommend you stick to the tablets we've tested, and meet our RAM requirements.
Lab Machine and Label Printer Adapters
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Please note that while many different brands of barcode scanners may work, the Symbol barcode scanner, models SBCSW and SBCSWWL, . The two scanners sold by IDEXX , have been tested and will work with DVMAX. They These can be purchased through purchased through IDEXX by calling 1-888-224-4408.
- Motorola Symbol LS2208 - IDEXX catalog numberSBCSW
- Motorola Symbol Li4278 - IDEXX catalog numberSBCSWWL
Battery Backup
The DVMAX Server computer and monitor, and network switches and routers should be connected to a battery backup. In the event of a power failure, a battery backup will allow someone at the practice to ensure the DVMAX Server application can be shut down properly, which will help prevent data damage. We recommend choosing a battery backup device that will monitor available power, and has the ability to shut down the operating system when running low on power. IDEXX sells a battery backup option that can be purchased through IDEXX by calling 1-888-224-4408..
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