Applies to: DVMAX v8.8 and higher

Purpose: This document will give step-by-step instructions on how to create a new Word Processing template document within DVMAX. When configured, the templates (called Protected Documents in DVMAX) will pull in client and patient specific information. Word processing documents can be printed or emailed as a PDF.

 Tip - review the following document (Sending Targeted Marketing Letters or Reminder Cards) to use DVMAX Word Processing documents to help with the marketing needs of your practice!

(lightbulb) Tip - Watch a quick overview video about our new word processing feature - https://www.idexxlearningcenter.com/mod/video/view.php?id=8190

Creating a New Patient Document

  1. Search for a patient (Creation of word processing documents can be done from any patient record)
  2. Click on the Patient Word Processing
  3. Click New
  4. The reference palette is located to the right and shows all the different patient and client fields you can add.  As you are creating the document, a client or patient specific reference can be inserted into the body of the document by double-clicking an item from the palette. When the reference is inserted, the current patient information will be displayed. When the document is saved, a reference to that data field is saved, rather than the current patient information. 
  5. When the document is complete, click Save.
  6. Enter a Name for the document in the Save As field
  7. Change the document class to Protected *This is the step that saves the document as a template and allows the document to be available in all patient records
  8. Click Save

Inserting Other Patient Specific Information

When inserting information using the palette or using the instructions below, the information will update as the document is opened in different patient records. Most of the information you are able to insert is available to insert from the palette on the right by double-clicking on an option. The following options are not included in the palette but are also available to insert.

Current Date and/or Time

Clinic Logo

Referral Email Address

Patient Alert

Patient Notes

Client Alert

Client Notes

In Hospital Reason

Appointment Options

Entering appointment references is a two-step process. First, you'll want to enter a query and then you'll enter the reference to insert based on the query.

Inserting Specific Finding Items into a Protected Document

While there is already a reference to insert history entries onto a Word Processing document, there are occasions where you may want to insert specific findings into different sections of a document instead of all together. The document, How to insert specific finding item values into a Word Processing document, covers how to spread the finding items of a specific MRE into several locations of a Word Processing document.

Inserting Text

If you have other text you'd like to insert into the document that is specific to this patient, you can free-hand type or insert any of your macros. Macros can be inserted using the Macros button or the traditional \macrocode spacebar functionality that you would use in your medical record entries. If you are unfamiliar with macros, you can find additional information here - Creating Macros

Saving as a Case Document 

When a protected document has been opened for a patient, specific information is pulled into the document based on the references created. Often times, the history entry references include a date range that only pulls in information for a specific period of time. For this reason, the document should be saved as a case document in case a copy ever needs to be retrieved. 

In most instances, you do not want to edit a case document, and then save as a Protected document. There are no references saved in a case document. When you save a case document as a protected document, the information saved will be the same information there in all patient records.