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If you are using Remote Processing or MPA, please call Tech Support (800-950-5455) to discuss specific instructions on doing this upgrade.

 


Your version is: DVMAX v7.6 to v8.07.2x
You are able to upgrade to v8.5 8 (Open beta) immediately!

  1. Review System Requirements before proceeding: DVMAX v8.5 System Requirements for the Current DVMAX Release (Support for Mac OSX 10.6.8, 10.10.x, 10.11.x, Windows XP, Windows Vista, Windows 7 and Windows XP Server 2003 has ended!)
    Get the Installer at your user site, http://users.dvmax.com
     
  2. Perform our pre-install checklist - Pre-Install Checklist for Upgrading to DVMAX v8.8
  3. Contact DVMAX Technical Support at 800-950-5455 for a link to the installer
  4. Follow these instructions for performing the upgrade:

Your version is: DVMAX v7.5 to 7.5.2


Your version is: DVMAX v7.0.12r4 to v7.0.12r6

  • Complete the the Upgrade Questionnaire and  and return it to: DVMAXUpgrades@idexx.com
  • Our upgrades department will review the questionnaire and contact you to discuss hardware changes that need to be made to meet new system requirements, or to schedule the upgrade.

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  1. Update your DVMAX to the last legacy version first. 
    1. If you're on version 7.0.10 or lower:
      1. Download Installers - Navigate to http://users.dvmax.com and download:
        • 7.0.12r6 Patch (Updater Only)
        DVMAX 7.0.12 Installer (full installer)Contact DVMAX Technical Support at 800-950-5455 for a link to the installer
      2. Installing DVMAX 7.0.12r6 Server 
      3. Installing DVMAX Client
    2. If you're currently on version 7.0.11 - 7.0.12r3:   
      1. Download Installers - Navigate to http://users.dvmax.com and download:
        • 7.0.12r6 Patch (Updater Only)
      2. Contact DVMAX Technical Support at 800-950-5455 for a link to the installer
      3. Patching DVMAX 7.0.12r6 Server
      4. Installing DVMAX Client
  2. Complete the Upgrade Questionnaire and return it to:  DVMAXUpgrades@idexx.com
  3. Our upgrades department will review the questionnaire and contact you to discuss hardware changes that need to be made to meet new system requirements, or to schedule the upgrade.

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  • Contact the upgrades department : 800-877-9221 x 3