XPS Viewer cannot be found message

Affects Windows OS only

When attempting to print preview a document, some users are seeing a message "XPS Viewer not Installed".
To correct this problem:

Win 7:

• Go to the Start Menu, choose Control Panels
• Open Devices and Printers
• Choose Add Printer
• Choose Add a Local Printer
• Choose Use an Existing Port and leave it on the default of LPT1. Click Next.
• In the box of manufacturers, choose Microsoft
• In the box labeled Printers, choose Microsoft XPS Document Writer (either one). Click Next
• in the next window, leave it on Use the driver that is already installed. Click Next
• Leave the name of the printer the default name. Click Next
• Do not share the printer. Click Next
• In most cases, do NOT set as default printer, click Finish.

Win 8