Performing a Backup on a Single-User Workstation

Owned by Amy Blanchard
Last updated: Sept 08, 2017
1 min read

Applies to: DVMAX v7.0.12 and higher

Purpose: The single user version of DVMAX does not have a built-in automatic backup. A backup of the data is done by saving a copy of the datafile on an external device, such as an external hard drive or flash drive. The steps below will outline the steps to take for this process.

*Single User refers to a DVMAX configuration that does not utilize a server workstation. If you have a server workstation, refer to the information in the following document:


Take a copy of the datafile

  1. Quit out of DVMAX on the workstation. **This is necessary to avoid any potential data loss.
  2. Navigate to the DVMAX Datafile folder
    1. Typical Path for Windows - C:/DVMAXDatabaseFiles/DVMAXDataFolder
    2. Typical Path Macintosh - Macintosh HD:Documents:DVMAXDatabaseFiles:DVMAXDataFolder
  3. Users on v7.0.12 should copy the files ending with:
    1. .4dd
    2. .4dr
    3. .4ds (if available)
  4. Users on v7.5 and higher should copy the files ending with:
    1. .4dd
    2. .4dr
    3. .4DIndx
    4. .4DSyncData
    5. .4DSyncHeader
    6. .Match
    7. .4ds (if available)
  5. Paste these files on your external backup location


NOTE:  If you are using the DVMAX Attachments/Imaging feature, the DVMAXImagesFolder will also need to be backed up separately/manually.