Alert Configuration

Purpose: This document will walk you through how to make changes to the way alert messages are displayed in client and patient records.

What is an alert?

Alerts are notifications that open when a client or patient record is opened. Additional steps are required to remove the alerts from the record, so they are more permanent in nature.

Client alerts will show up whether you open the client or any of the client’s patients.

Display options

You can choose whether to have an alert open under the command palette (default), under the palette and in a window in the middle of the screen, or just in a window in the middle of the screen. When the alert opens in the middle of the screen it requires users to click OK to close the alert box. If you choose to open the alert in both the palette and as a separate window, the alert will still remain open under the command palette after the user clicks OK to the window alert.

Changing the setting

• Log into DVMAX Client as the Administrator

• Click on the Section menu, hold down the SHIFT key and choose System Constants

• A warning will appear, read it fully and click I Understand.

• Click on the Settings tab.

• In the alphabetical list of settings, locate:

alert.mode

Tip: You can use the filter box at the bottom of the window

• Change the setting to one of the following values:

  • palette - alert opens under the command palette

  • window - alert opens in a separate window in the middle of the screen. The user must click OK to close the alert

  • both - the alert opens in a separate window in the middle of the screen. The user must click OK to close the alert. The alert also remains under the command palette.

• Click the X in the upper corner to close the window. Be sure you DO NOT click Reset To Defaults